Gamification: An Effective Mechanism to Promote Civic Engagement and Generate Trust?
Servicios Gobierno Electrónico
This document addresses the issue of citizen participation within the framework of governance and analyzes the elements that make up the theory with which Putnam defined social capital: civic engagement and trust in institutions. The second part of the document describes the different game mechanisms and dynamics used in gamification to motivate users. Finally, a reflection is made about the impact gamification could have in participation and the kinds of motivation this impact could promote.